How to Register Your TM SIM at store & Kiosks: Complete 2025 Guide”

If you’re a TM user in the Philippines and still need to register your SIM, you’re required to do so under the SIM Registration Act (RA 11934). This law was created to help reduce mobile scams, identity fraud, and spam messages. While many people choose online registration using mobile apps, TM SIM registration in store is still a popular option—especially for users who want a simple and assisted process.

Why Some People Prefer In-Store SIM Registration
Not everyone is comfortable using apps or online forms. Some subscribers don’t have a stable internet connection, a smartphone, or the patience for technical steps like uploading IDs and taking selfie verification. That’s why many customers still go to Register Your TM SIM at store or kiosks for SIM registration.

Here’s why TM SIM registration in store is preferred by many:

• No technology required – No need for apps, emails, or uploads.
• Staff assistance available – Store agents guide you step by step.
• Instant verification – Your SIM is registered and confirmed on the spot.
• Great for senior citizens and first-time users – Hassle-free and easy.
• Fix problems right away – Ideal if your SIM is locked, expired, or having errors.

Whether you’re a new TM subscriber or registering an old SIM, Register Your TM SIM at store offers a quick and safe alternative—especially if you want face-to-face support and real-time confirmation. 

Requirements Before You Visit

Before you go for TM SIM registration in store, make sure you have everything ready to avoid delays. The process is simple, but you must bring the correct documents so your registration can be completed on the spot.

What You Need to Bring

Active & Register Your TM SIM card

Make sure your SIM is inserted into your phone and can receive signals or text messages. If it hasn’t been used for a long time, try loading or texting once to activate it.

Valid government-issued ID

This is required to verify your identity. You can bring any of the following accepted IDs:

• Philippine National ID (PhilID)
• Passport
• Driver’s License
• SSS ID
• UMID
• PRC ID
• Postal ID
• PhilHealth ID
• Voter’s ID
• Senior Citizen ID
• OFW/Seaman’s Book
• Other government-issued IDs

Personal information

You will need to provide the following details during TM SIM registration in store:

• Full Name
• Date of Birth
• Gender
• Nationality
• Complete Address (house number, street, barangay, city/province)

These are the only essential requirements. No photocopies or passport-sized photos are usually needed, but it’s best to bring two valid IDs if available—just in case the staff asks for verification.

Step-by-Step Registration at Store/Kiosk

If you prefer TM SIM registration in-store, the process is very easy because a staff member will guide you. Here is exactly what will happen during your visit:

Follow These Steps

1. Visit the nearest Globe/TM Store or registration kiosk

Go to any official Globe store, TM booth, or SIM registration kiosk in malls, public terminals, or pop-up locations.

2. Provide your TM mobile number to the staff

They will enter it in the system to begin your TM SIM registration in store.

3. Receive and enter the OTP for verification

You will get a one-time PIN (OTP) on your phone. Just read it to the staff or enter it yourself—this confirms the SIM is active and owned by you.

4. Present your valid ID

The staff will check and scan your government-issued ID to verify your identity.

5. Provide your personal details

You’ll be asked for:

• Full Name
• Birthday
• Gender
• Nationality
• Complete Address
• ID Number

6. Selfie or photo verification (if required)

Some stores may take a quick photo of you for security and compliance, as required by law.

7. Submit registration

The staff will process your application and submit it for approval.

8. Receive confirmation

You will get an SMS with a SIM registration confirmation message and reference number. Keep this for future verification.

Activation Process

Once your TM SIM registration in store is completed, activation is quick and hassle-free. Here’s what you can expect:

How Activation Works

Automatic Activation

Your TM SIM will be activated automatically after registration is approved by Globe/TM. There is no extra step needed from your side.

Restart Your Phone

If you don’t see the network service immediately, just restart your phone. This refreshes your connection to the TM network.

Check SIM Status

You can confirm if your SIM is active by:

• Checking for a confirmation SMS from TM
• Opening the GlobeOne App to view SIM status
• Trying to send a text or use mobile data

Once activated, your number will be fully ready for calls, texts, data, and promos.

Common Issues & Solutions

Even though TM SIM registration in store is usually smooth, some users may face small issues during the process. Here are simple fixes:

Why Choose In-Store Registration?

Many people still prefer TM SIM registration in store instead of doing it online—and for good reasons. Registering at a Globe or TM store gives you real assistance and peace of mind, especially if you’re not comfortable using apps or online forms. Here’s why it’s a good option:

Assisted Process
In-store registration is helpful for:

• Senior citizens who struggle with apps and smartphones
• First-time users who are unsure about registration steps
• People who are not confident with technology or online forms

Store staff assist you throughout the entire TM SIM registration in-store process, making it fast and stress-free.

Immediate Issue Resolution
If something goes wrong—like OTP delays, invalid ID errors, or SIM not detected—the staff can fix it on the spot—no waiting for emails or tech support.

 No Smartphone or Internet Needed
If you don’t have a smartphone or mobile data, in-store registration is the best option. You can still register your TM SIM using your number and valid ID—no apps needed.

FAQs

Conclusion

Completing your TM SIM registration in store is one of the easiest and safest ways to secure your mobile number under the SIM Registration Act. The process is guided, hassle-free, and ideal for anyone who prefers personal assistance over online steps. Whether you’re not confident with apps or simply want immediate confirmation, registering at a Globe or TM store or kiosk is a smart choice.

Don’t wait for the deadline—unregistered SIMs risk automatic deactivation, which means losing your number, load balance, promos, and contacts linked to it. Visit your nearest Globe or TM service center today and register your SIM to stay connected without interruption.