Question 1

Why is my DITO internet slow only at night?

Accepted Answer

Internet speeds often slow down at night due to network congestion—many users are online during this time, especially in residential areas. It’s a common issue across most networks, not just DITO Slow Internet Fix.

Question 2

Will using a signal booster help?

Accepted Answer

A signal booster can improve your reception if you're in an area with weak coverage. However, it won't solve issues related to network congestion or data limits.

Question 3

How do I know if I’ve hit my data limit?

Accepted Answer

You can check your remaining data in the DITO Slow Internet Fix app under the “Usage” or “Data Balance” section. Once you reach your cap, your speed may be throttled or data access paused.

Question 4

Can I switch between 4G and 5G manually?

Accepted Answer

Yes, go to your phone’s Network Settings > Preferred Network Type and choose between 4G, 5G, or Auto depending on your device and coverage.

Question 5

Is slow speed a sign of a SIM card issue?

Accepted Answer

It could be. If your SIM is damaged or not properly inserted, it may affect speed. Try the SIM in another phone to test. If it’s still slow, contact DITO support for a SIM replacement.

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