Question 1

Why does my DITO WiFi disconnect after a few minutes?

Accepted Answer

This usually happens due to weak signal strength, too many connected devices, or modem overheating. Try moving your modem to a better spot and limiting connections.

Question 2

Does the APN setting affect home WiFi as well?

Accepted Answer

Yes, incorrect APN settings can affect both mobile hotspots and some home WiFi modems. Always make sure it’s set to internet.dito.ph.

Question 3

Is DITO Home WiFi different from using a mobile hotspot?

Accepted Answer

Yes. DITO Home WiFi not working uses a dedicated modem for better stability and range, while a hotspot shares your phone’s mobile data connection.

Question 4

Can bad weather or signal towers cause WiFi failure?

Accepted Answer

Strong rain, storms, or maintenance work on cell towers can temporarily affect signal quality and internet speed.

Question 5

What if my connected devices all lose WiFi internet?

Accepted Answer

If all devices lose internet at once, the issue is likely with your modem or the Dito WiFi not working, not the devices. Restart the modem and check signal lights before contacting support.

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