How to Keep My Number When Switching to DITO (2025 Guide)
If you’ve ever said, “I want to keep my number DITO while moving networks,” you’re not alone. Many Filipinos want the benefits of a faster and more affordable DITO connection—without the hassle of telling everyone a new number. The good news? You can keep your number DITO through Mobile Number Portability (MNP), a process guaranteed by Philippine law, Republic Act 11202.
Under this law, you can move from your current provider to DITO for free, keep your existing number, and enjoy all the perks of your new network without missing important calls or messages. This guide will show you how to keep my number DITO step by step, so the switch is smooth and stress-free.
By the end, you’ll know exactly what documents to prepare, where to apply, and how to activate your SIM—making sure you can keep your number DITO without delays or mistakes.
What Is Mobile Number Portability (MNP)?
Mobile Number Portability, or MNP, is a service that lets you transfer your current mobile number to another network—in this case, keep my number DITO—without needing a brand-new SIM or telling everyone you’ve changed numbers.
Think of it like moving to a new house but keeping the same address so people can still reach you.
Key points about MNP:
- Let’s you keep my number DITO while switching networks.
- Completely free of charge—no hidden fees.
- Protected under Republic Act 11202 (Mobile Number Portability Act).
- Implemented nationwide by Telecommunications Connectivity Inc. (TCI).
- No need to update your contacts or accounts with a new number.
With MNP, you can enjoy DITO’s fast data, promos, and expanding coverage without losing your old number.
Eligibility: Can You Keep Your Number on DITO?
Before you start the process to keep your number DITO, you need to make sure your current mobile number qualifies. This is to ensure a smooth transfer without delays or rejections.
You can keep your number on DITO if:
- Your mobile number is active and registered under your name.
- You have no unpaid balances or ongoing porting requests.
- Your number is not part of a locked device plan or bundled product.
- You haven’t switched networks via MNP in the last 60 days.
These eligibility rules apply to both prepaid and postpaid numbers. Meeting them ensures that your request to keep my number DITO will be processed quickly and without problems.
How to Keep My Number When Switching to DITO:
Switching networks doesn’t mean losing your mobile number. If you want to keep my number DITO, just follow these steps:
A. Request Your Unique Subscriber Code (USC)
- Contact your current provider (Globe, Smart, etc.) via their mobile app, SMS service, or customer hotline.
- Your USC is valid for 15 days, so make sure you start your DITO application within that time.
B. Submit Your Port-In Request to DITO
- Via the DITO App: Enter your USC, upload a valid ID, and follow the on-screen steps. You’ll receive your new DITO SIM for free.
- At a DITO Experience Store: Bring your USC and ID, fill in the form, and get your new SIM cards instantly.
C. Wait 24–48 Hours & Activate
- Track your request through the app or wait for store confirmation.
- Once approved, insert your new DITO SIM—your old SIM will stop working.
- Downtime is usually short, up to 4 hours, before you can enjoy DITO with your same number.
What Happens to My Old SIM and Load
When you choose to keep my number DITO, your old SIM card will automatically deactivate once the porting process is complete. This is a standard step in Mobile Number Portability, so you won’t be able to use your previous SIM for calls, texts, or data anymore.
- Remaining load and promos will not transfer — use them before you start your porting request.
- DITO provides a temporary Bonus SIM with free data and calls so you can stay connected while waiting for your main SIM to be activated.
- Once your number is fully active on DITO, you can start enjoying your new plan or promos right away.
Common Issues & How to Resolve Them
Even if you follow every step to keep my number DITO, small issues can still happen. Here’s how to fix the most common problems:
- USC expired or rejected – Your Unique Subscriber Code is valid for only 15 days. If it’s expired or rejected, request a new one and double-check your details.
- SIM activation fails – Remove and reinsert your new SIM, ensure you have DITO coverage in your area, then restart your phone.
- No signal after porting – Sometimes, it takes up to 48 hours for the network update to complete. Wait a little longer before troubleshooting further.
- Service still not active – If there’s still no service after the waiting period, contact DITO support via the app, hotline (185), or visit the nearest DITO Experience Store.
Frequently Asked Questions (FAQs)
Tips to Ensure a Smooth Port-In
If you want to keep my number DITO without delays or hassles, follow these simple tips:
- Ensure your current SIM is registered and under your name – MNP rules require ownership verification.
- Use up your remaining load or promos – these won’t transfer once you switch.
- Request your USC early – it’s only valid for 15 days, so avoid rushing at the last minute.
- Choose weekdays for porting – network systems and support teams are more responsive on regular business days.
By doing these, you keep my number. DITO request will be processed faster and with minimal downtime.
Conclusion
Keeping your number when switching to DITO is easy, safe, and backed by Philippine law (RA 11202)—so there’s no need to memorize a new number or update all your contacts. The keep my number DITO process is completely free, quick, and lets you enjoy DITO’s fast 5G coverage and value-packed promos without losing your familiar mobile identity.
If you’re ready, request your USC, submit your port-in, and start exploring DITO’s exciting offers—all while using the number you’ve always had.
Helpful Links:
- DITO MNP Support Page
- Download the DITO App on Google Play
- Download the DITO App on App Store
