DITO Mobile Number Portability (MNP)

Dito Mobile Number Portability (MNP) is a service that allows you to switch from one network provider to another without changing your current phone number. This means you can enjoy the benefits of a new provider — like better promos or faster internet — while still keeping the number everyone knows you by.

In this guide, we’ll walk you through everything you need to know about DITO Mobile Number Portability (MNP) — how it works, what you’ll need, and why it might be the upgrade you’ve been waiting for.

What Is Mobile Number Portability (MNP)?

Mobile Number Portability (MNP) simply means you can change your mobile network provider — like moving from Globe or Smart to DITO — without changing your current number. Your 11-digit mobile number stays the same even after you switch.

This feature is super helpful because:

• You don’t have to update your number on apps, forms, or with friends and family
• No need to memorize or get used to a new number
• You get to enjoy better data plans or call/text promos with another provider

DITO Mobile Number Portability (MNP) follows a law in the Philippines that requires all telecom companies to support this feature. That means whether you’re switching to DITO or away from it, you’re fully allowed to keep your number — no extra charge, no drama.

Why Port to DITO?

If you’re tired of high prices or weak signals with your current network, it might be time to switch, and DITO Mobile Number Portability (MNP) makes it easy. You can enjoy better value without the hassle of changing your number.

Here’s why many users are choosing to port to DITO:

• Affordable promos with big data, unlimited texts, and long call durations
• Fast and reliable internet powered by 4G and 5G technology
• Wider coverage across more cities and provinces in the Philippines
• A smooth and simple DITO app that helps you manage your account easily

Thanks to DITO Mobile Number Portability (MNP), you get all these benefits while keeping your original number — it’s a win-win.

Eligibility Requirements for MNP to DITO

Before you switch networks, make sure you meet the basic conditions to use DITO Mobile Number Portability (MNP). These rules are simple but important to ensure a smooth transition.

You’re eligible to port your number to DITO if:

• Your SIM is registered under your name (as required by the SIM Registration Act)
• Your mobile number is active and not blacklisted by your current provider
• You have no unpaid bills or balances (for postpaid users)
• You don’t have another MNP request in progress with any telco

Once these are in place, you’re good to go with DITO Mobile Number Portability (MNP) and enjoy the switch without changing your number.

Step-by-Step Guide: How to Transfer Your Number to DITO

Transferring your current mobile number to DITO is easier than you think. With DITO Mobile Number Portability (MNP), you get to enjoy DITO’s services without giving up your existing number. Just follow these three simple steps:

A. Get Your Unique Subscriber Code (USC)

To start the MNP process, you’ll need a USC from your current network provider. It’s like your “passport” to switching networks.

Here’s how to get it:

• Text your provider’s MNP code (like USC) to a specific number
• Use your provider’s mobile app
• Or talk to their customer support via call or chat

Make sure your account has no issues before requesting the USC.

B. Apply for Port-In via DITO Channels

Once you have your USC, you can begin your port-in request with DITO.

You can do this by:

• Using the DITO app and selecting “Switch to DITO”
• Visiting a DITO Experience Store near you
• Submitting your valid ID and USC as part of the process

This is where DITO Mobile Number Portability (MNP) begins to work for you.

C. Wait for Approval and Insert New SIM

After submitting everything, your request will be reviewed. This usually takes 24 to 48 hours. Once approved, you’ll get a confirmation.

What’s next?
Insert your new DITO SIM card
Restart your phone
You’re now officially part of DITO—same number, better service!

That’s the power and simplicity of DITO Mobile Number Portability (MNP).

FAQs About DITO Mobile Number Portability

Still have questions? Here are some quick answers to the most common concerns about DITO Mobile Number Portability (MNP):

Common Issues and Troubleshooting

Running into problems while transferring your number to DITO? Don’t worry—here are some common issues and how to fix them.

What to do if your request is rejected

If your MNP request gets denied, it’s usually because:

• Your number isn’t registered under your name
• You have unpaid bills (for postpaid users)
• You’ve submitted the wrong USC
• You have a pending port-out request

Solution:

Double-check that all your details are correct. Clear any outstanding dues and request a new USC if needed. Then, try submitting your application again through the DITO app or visiting a DITO store.

SIM Activation Issues

Sometimes, your new DITO SIM won’t activate right away after porting.

Solution:

• Make sure the SIM is properly inserted
• Restart your phone
• Turn airplane mode on and off
• Still no luck? Call DITO support or visit a DITO Experience Store

Delayed porting or no signal after transfer

If your porting process is taking too long or you’ve lost signal after switching, it may just be a temporary network update.

Solution:

Wait 24–48 hours after approval. In the meantime:

• Keep both SIMs handy (old and new)
• Don’t remove your DITO SIM if the signal is weak—it may take time to stabilize
• Contact DITO support if there’s still no signal after 48 hours

Tips for a Smooth Porting Process

To make your DITO Mobile Number Portability (MNP) experience easy and stress-free, a little preparation goes a long way. Below are some helpful tips to avoid delays or issues.

1. Back up contacts and messages
   Before switching, make sure to save your contacts and important messages. Even though your number stays the same with DITO Mobile Number Portability, your old SIM will stop working, and you might lose any unsaved data.
2. Use up existing load before switching
   Once you move to DITO, any remaining balance or promos from your old network won’t carry over. So it’s smart to use up your load, data, or rewards before requesting your MNP.
3. Double-check ID and SIM registration details
   Make sure the SIM you’re porting is registered under your name, and your ID matches what’s on record. DITO Mobile Number Portability requests are rejected if there’s a mismatch in details.
4. Avoid weekends or holidays
   Porting usually takes 24–48 hours, but weekends or holidays can cause delays. To stay on the safe side, apply for your MNP request on weekdays to speed up the approval process.

Conclusion

DITO Mobile Number Portability (MNP) gives you the freedom to switch to a better network without the hassle of changing your number. It’s a simple way to enjoy DITO’s affordable promos, fast internet, and user-friendly experience—while still keeping the number your contacts already know.

If you’re not happy with your current provider, there’s no reason to stay stuck. Thanks to DITO Mobile Number Portability, moving to a more reliable and modern network is now easier than ever.

Ready to switch? Start your journey today by downloading the DITO app or visiting the DITO MNP support page.